Receptionist
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| Job Type | Permanent |
| Area | Bigbury on Sea, United Kingdom |
| Sector | Hospitality |
| Salary | £22,500 |
| Start Date | ASAP |
| Job Ref | bh-932 |
| Job Views | 21 |
- Description
- This Hotel is totally unique, beautifully eccentric, we love creating memorable experiences, and we also remain a little bit of a mystery! From paddle boarding to kayaking and from cosy nights in the onsite pub, to reading up about our many famous historical guests, it’s definitely a lifestyle career.
Contracted Hours: 40
Shift Details: 10 hour shift, 12 hour shift, 8 hour shift, Day shift, Monday to Friday, Weekends
Live-In: Yes, Subject to availability
Managing the booking process ensuring all relevant details are taken and the customer journey is personalised. Make the customers’ stay a memorable experience by providing excellent service, communication and administration. Answer the phone, take reservations and deal with any enquiries
Be detail oriented to ensure that all booking details and relevant reports are accurate and communicated to other departments. Prepare daily reports as required. Manage guest payments, invoices, receipts and reconcile shift transactions. Manage comprehensive hand over to following shift. Communicate closely with Housekeeping on room departures, stayovers and arrival rooms for cleaning and opening of sofa beds. Report maintenance items to the maintenance log book. Ensure guest satisfaction at all times.
Benefits:
On-site parking
Share of tips
Meals on duty
Government Pension scheme
