Deputy General Manager
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| Job Type | Permanent |
| Area | Penrith, United Kingdom |
| Sector | |
| Salary | £40,000 |
| Start Date | ASAP |
| Job Ref | bh-1043 |
| Job Views | 68 |
- Description
This 2AA Rosette award winning 4 star hotel in Glenridding enjoys one of the most spectacular settings in the Lake District, in 15 acres of grounds with lawns sweeping to the shores of Lake Ullswater. One of the finest Ullswater hotels, the Inn on the Lake has 48 en-suite rooms with most having breath taking views of Lake Ullswater or looking towards the magnificent Helvellyn mountain range. Part of a collection of six award winning hotels in the Lake District
What we expect:
As Deputy General Manager, you will deputise for the General Manager in his absence and work in all other areas of the hotel to improve productivity, food quality and service and increase volume, sales and profits. The successful Deputy General Manager must be financially astute and commercially well informed, with a hands-on attitude to the business. You will understand the level of hospitality and service we need to meet these criteria and assist the General Manager in achieving this goal. You will: -
• Be assisting the General Manager in running a busy hotel, including forecasts, budgeting, recruitment and supervising day to day operation
• Support the management team of the hotel and work with the Heads of Department to achieve and exceed revenue and guest satisfaction targets
• Maintain a constant awareness of department security especially related to cash, stock and equipment and to ensure all department procedures are fully adhered to
• Complete any reasonable request by senior management and deputise for the Hotel General Manager when they are away from the hotel
• Work in conjunction with the General Manager to actively manage key property & maintenance issues (including capital projects; customer service; refurbishment)
What you receive:
Hard work, loyalty and commitment is recognised your salary will be reflected in this, dependant on experience.
Generous annual bonus scheme.
Live-in accommodation is available for a period of up to 2 months until you find your own place
Generous staff discounts - 50% off food & up to 50% off accommodation across the group
Staff meals for all staff whilst on Duty
Staff Discounts at many of the Lakes local attractions
Regular division of gratuities
Working in supportive teams of hospitality professionals
Yearly staff appreciation awards hosted by the Directors
Free staff Employee Assistance Programme
Outstanding employee of the quarter award
Refer a friend scheme to earn up to £500
Monthly staff prize draws
28+ days holidays increasing by one day every year after 5 years, up to 33 days
