Assistant Outlets Manager
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| Job Type | Permanent |
| Area | Chippenham, United Kingdom |
| Sector | Hospitality |
| Salary | £32,000 |
| Start Date | ASAP |
| Job Ref | bh-929 |
| Job Views | 10 |
- Description
- A stunning 14th-century building set in 365 acres of secluded parkland on the outskirts of Bath. Untouched since the 17th century, the Cotswold village Castle Combe, is home to the definitive country hotel retreat. 1 Michelin Star, 3AA Rosette restaurant.
Contracted Hours: 44
Live-In: Employer-provided relocation package
Ensure that expectations are exceeded at all times in all areas of C&B
Support the operational teams in delivering exceptional standards
Leading from the front by running and overseeing events. Remaining hands on within this busy food and beverage operation.
Ensure that all C&B department standards remain consistent in the absence of the C&B Manager.
Build a strong relationship with every client. Ensure that every meeting or event organiser is met on arrival and receives a warm welcome and thorough briefing to check every detail and establish other requirements.
Ensure every meeting receives a de-brief to check satisfaction and thank them for using the hotel. Any future sales leads should be passed to Sales Team.
Assisting the C&B Manager in the recruitment and development of permanent and casual team members.
Support the training of the team to enable them to deliver a consistently high level of service.
Ensure functions room set up is per function sheet and that our standards are maintained.
Optimise opportunities to hit and exceed budgeted targets
The Ideal Candidate
Are you right for us?
Our successful Assistant C&B Manager will have;
Minimum of 2 years supervisory/management experience in a similar 4 to 5 star standard hotel within a conference and banqueting department
Flexibility to work different shift patterns
Customer Service experience and commitment to delivering this to a high standard
The ability to listen and respond to guest needs
Well presented
Good time keeping and ability to multi-task
Excellent verbal and written communication skills
Ability to work under pressure
Flexibility to respond to a range of different work situations
Can use initiative and have problem solving skill
Benefits:
Competitive salary
Complimentary car parking
29 days holiday (increasing with length of service)
Perkz discount scheme
Discounted room nights across all Exclusive properties
Discounts on food and beverage across all Exclusive properties
